In 2008 the Ministry of Education of New Zealand funded a project titled Using e-learning to build workforce capability (Clayton, Elliott, Saravani, Greene & Huntington, 2008). During the project the team recognised that although the concept of ‘Quality Assurance (QA)’ could be very difficult to precisely define, its critical importance to organisations is widely accepted (BNET Australia., 2003). It was clear industries who provided e-learning to meet the needs of workplace/work-based training, and the employees who participated in these events, needed to be assured the activities developed and offered were firstly, effective (do what they say they will do) and secondly, were efficient and cost effective in terms on return of investment on the fiscal and human resources consumed.