This research will explore the notion of family/whānau inclusion and participation in a Mental Health and Addiction Service setting in Aotearoa, New Zealand. It will involve a process of examination, investigation, analysis, theories, language, data collection and literature. More importantly this research will identify and examine the importance of family/whānau inclusion. Question what changes need to occur from a systemic perspective. Then consider a more integrated and collaborative model of care utilising Mātauranga and kaupapa Māori theories and interventions as methods to support trans formative change within a mainstream system and provide support to improve better outcomes for consumers, tangata whaiora and all family/whānau.